Shipping Policy

Last Updated: May 1, 2026

At TidyTechPet®, we are committed to providing a reliable and transparent shipping experience for our customers. Please review the following policy for important information regarding shipping costs, order processing, delivery timelines, and shipping responsibilities.

Shipping Costs

We offer free standard shipping on all orders, with no minimum purchase required.

Duties & Taxes

The price you pay includes all customs duties, import fees, and taxes — so you will not be required to pay any additional charges upon delivery.

Order Processing

All orders are processed within 1–2 business days upon payment confirmation.
Once your order is shipped, a confirmation email with tracking information will be sent to the email address provided at checkout.

Shipping Methods & Delivery Estimates

We work with trusted international carriers such as UPS, FedEx, DHL, and USPS to provide standard shipping services with estimated delivery times as follows:

Standard products: 4–6 work days
Customized products: 8–10 work days

Your order will be fulfilled either from our overseas warehouses or directly from the manufacturer, depending on which option ensures the fastest and most efficient delivery.

Please note that delivery times may vary depending on the destination country, customs clearance, and local carrier efficiency.

If you have an urgent order, please contact us before placing your purchase — we’ll do our best to accommodate your needs.

Need Assistance?

For questions regarding shipping or order status, please contact us at:

We will respond within 24 hours.