TidyTechPet Smart Pet Door | Custom Size
Doorbell-activated Automatic Dog Door
【No Collar, No Hassle】The Automatic Dog Door lets your pet move freely without collars or tags. Press the bell, and it lifts automatically—fast, effortless, and stress-free.
【Stable & Reliable】Equipped with a dedicated 433 MHz RF system for stable, direct activation—reducing false triggers and ensuring dependable, controlled access.
【4 Smart Entry Modes】Choose from 4 flexible settings: Out only, In only, In & Out, or Locked. Perfect for puppy training, nighttime restriction, or keeping stray animals out—giving you complete control over your pet’s access anytime.
【Aluminum Frame & Reinforced PVC Flap】Strong aluminum frame paired with a reinforced PVC flap supporting up to 110 lbs, resisting scratches and deformation—for long-lasting durability.
【Rechargeable Lithium Battery】Long-lasting lithium battery supporting up to 4,000 open-close cycles per charge. No need for constant plug-in or frequent recharging.
【Weatherproof & Energy-Efficient】Excellent wind and thermal insulation for year-round comfort, reducing energy use and lowering costs in the long run.
【Anti-Pinch Safety System】If your pet is under the door during closing, it immediately stops and reverses upward to prevent pinching—ensuring safe, worry-free entry and exit.
【Easy Installation for Any Door or Wall Type】Fits wood, metal, PVC, and paneled doors (1 3/16” - 2 3/16” thick) , Drywall and Solid Wall (3 1/8” - 7 7/8” thick) for both interior and exterior use. Includes step-by-step instructions, cutting templates, and all hardware for a quick, hassle-free setup.
Global Free Shipping
4-6 Work Day Delivery
Free 2-Year Warranty
Check Size Guide
Custom Size Guide for Smart Pet Door
For Door Mount
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For Wall Mount


Shipping Policy
Shipping Costs
Duties & Taxes
Order Processing
- All orders are processed within 1–2 business days upon payment confirmation.
- Once your order is shipped, a confirmation email with tracking information will be sent to the email address provided at checkout.
Shipping Methods & Delivery Estimates
- Standard products: 4–6 work days
- Customized products: 8–10 work days
Your order will be fulfilled either from our overseas warehouses or directly from the manufacturer, depending on which option ensures the fastest and most efficient delivery.
Please note that delivery times may vary depending on the destination country, customs clearance, and local carrier efficiency.
We will respond within 24 hours.
Return Policy
Last Updated: May 1, 2026
We want you to be fully satisfied with your purchase. Please review the policy below to understand your rights and obligations.
Cancellation
Cancel within 12 hours by emailing sales@tidytechpet.com with your order number.
Returns & Exchanges
Return Window
If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a refund.
Eligibility for Returns
- Your purchase must have been made directly from TidyTechPet®.
- All returns must be re-sellable, which is in original condition and in original packaging.
Non-returnable items
- Clearance items.
- Used or damaged items due to misuse.
Return Costs
If a return or exchange is due to our error (such as incorrect shipment or product quality issues), we will cover all associated costs.
If it is due to the customer’s reasons (such as change of mind, no longer needing the item, or ordering the wrong product or size), the customer will be responsible for the relevant costs.
We do not charge any restocking or return handling fees.
Return Shipping
- The return address will be provided separately.
- If the return is due to customer reasons, the customer may choose any carrier and is responsible for the return shipping costs.
- Cash-on-delivery (COD) returns are not accepted.
- If the return is due to our error, please contact us first to receive a return label.
- Returns sent without our provided return label may not be accepted.
- The tracking number of a traceable shipping service will be required as proof for returns or refunds.
How to Returns & Exchange
Please fill out the form below to initiate your return or exchange. We will process your return and refund request within 24 hours.
If the refund is approved, it will be issued to your original payment method within 3–5 business days.
For any questions or concerns, please reach out to us at:
Warranty Service
TidyTechPet® provides a free 2-year warranty on all products, with optional extended warranty plans available for additional coverage. ⭐
The Brain of Smart Access
Control Box — The Brain of Your Smart Pet Door
- 4 Smart Modes: In Only, Out Only, In & Out, Locked
- Long-Lasting Power: Rechargeable, up to 6 months (USB cable included)
- Magnetic Mount: Easy to install and charge
- Setup Guide Included
In & Out Doorbells —The Key to Your Smart Pet Door
- Two Doorbells: In & Out
- Includes 2 Replaceable Batteries
- Dog Presses the Bell — Door Opens Automatically
- Train Your Dog to Ring the Doorbell — Enhance Pet-Owner Interaction
Anti-Pinch Protection
Keeps pets safe from pinching.